Review Detail

We are avid campers (2-3 weekends per month). Since moving to Ft Lauderdale in 2012, we have frequented Camp Mars, which we greatly enjoy. However, we had also been excited to discover Vitambi Springs, for it is half the distance, and from what we have heard and read, a larger, more diverse campground. After calling every month to see if full hookup RV sites were yet available (which we were always told would be coming in just a couple week), we were excited in the Spring of 2013 to find out that they did finally have seven or eight. While camping at Mars over Memorial Day, we had hoped to take a drive down there to get a lay of the land and check out the full hookup sites before committing to hauling our rig down there (were they in direct sunlight w/out shade trees? We're they spaced apart or crammed together like a KOA, etc). We called in the morning and spoke with Neal (sp), who informed us that we could pay $20/each for day passes. That would be understandable had we actually wished to use campground facilities for the day... But we simply wanted to just see it. Needless to say, that made our decision much easier. Upon telling Neal that, he promptly hung up on us.

While we can appreciate and agree with the concept of day passes, all we wanted was to see the place to help us in making a decision. Given that Vitambi is relatively new and is constantly seeking campers,, we wrongly figured that potential regular and frequent new customers (and potential investors) to a new and up-and-coming campground would be welcome with open arms, and that a free drive-thru (without using any of their facilities or amenities) was very much justified. Instead we got hung up on.

While we are still open to seeing the campground (it's still much closer to us), this has obviously put a sour taste in our mouths. Until something changes in their new customer program and their unwelcoming hang-up policy, we will happily continue to drive twice the distance to a campground that appreciates us.