Wagner RV Repair Indio

I cannot recommend Wagner RV after our experience this week. We took our RV to them for one problem only...the basement air conditioning unit was squeaking and we knew that at least the bearings needed lubrication, and perhaps we needed a new fan motor. I sent them 36 pages of instructions on how to remove the unit for service...even though they claimed to be experts in servicing basement units.


Three days later, they called to say everything was finished and working. It turns out that they replaced the filter and cleaned the coils, for a price of $150. This is something I do every 90 days, and it takes me about 15 minutes.


In the end I wasted three days, and still have the same problem I went in with. They agreed not to charge me...but the right hand doesn't know what the left is doing. Their priority is to make a fast buck on mobile service calls.


I would advise fellow Rainbow members to go elsewhere for service. I am driving to 3 T's in Lake Havasu to have the work done. They are highly recommended by the local Winnebago club, and I will make a nearly 400 mile round trip to have it done right.

He is absolutely horrible, read other web-sites about him. I brought my motorhome to him with the diagnoses already done by Colton Truck as I wanted the repair done closer to home. He charged me two hours diagnoses charges as well as said he fixed the jacks and the engine loss in power, turns out he doesn't even have the machine to read the CAT codes on my Motorhome. He replaced springs on the jacks which had just previously been done and said it was working. He lied about having all the parts in stock and the way he wrote up the work order, my insurance wouldn't cover it. I ended up paying him $600 to get my keys back only to find out that the jacks didn't work and it took me three days to drive to Las Vegas on my return to Canada because the Turbo Booster part I asked him to replace he didn't as he said it was a pinched air line...The guy won't even get off his seat to come out to the motorhome, he said he had the fridge part in stock, but he didn't and three months later I still don't have it, I am back in Canada now and I call him all the time, he just hangs up on me, he has lied saying it was sent by him personally, then he changed his story as said the warehouse was shipping it, it goes on and on. He is Lazy and I don't think his mechanics are mechanics, they know nothing about big coaches. He is an idiot. If you have had good luck with him, good for you. Nothing he wrote on the invoice he fixed. That being the jacks, the fridge, the levelling system and the loss of power in the turbo boost. I paid him in good faith and he claims to have thrown away my old parts ( which he never changed anything ) and he has never sent me the part for my fridge. Do Not Use this guy. Further his business line is disconnected and he works off a cell phone that says don't leave messages, he always answers and says he will call me right back.. He never does. Feel free to contact me and I would be happy to share the whole story... Oh yes, they claimed they drove it up a steep hill to prove it was fixed, but the odometer never changed, not even a tenth, so I don't think they even moved it in their parking lot, however it did come back to me with a huge gouge out of back bumper area. Also he has a real potty mouth. Very unprofessional.

I needed a repair while on the road and used Wagner since they were close to the rv park in Indio California. not completed on time, a bit sloppy, everything works and their price is fair, but I lost an additional week due to their lack of attention and repeated excuses